AI Virtual Agent

The AI Virtual Agent is an intelligent system that automatically answers incoming calls, provides customers with quick and accurate information from your knowledge base, and can also make outgoing calls. It helps reduce workload, improves response times, and ensures consistent, high-quality support for your customers.

Place a test call to +371 66 259 000 to speak with the TelTel AI Virtual Agent.

If you’re impressed by this AI Virtual Agent, we can set it up for your business with few minutes. Please contact us.

Why to use it?

Enhances customer satisfaction with instant, accurate responses based on company knowledge.

Increases sales by efficiently contacting potential leads and conducting guided conversations.

Reduces operational costs by automating routine customer interactions and data management.

Provides scalable solutions for businesses seeking to handle high call volumes without additional staffing.

Case Studies:

A retail company uses the AI agent to manage customer inquiries about product availability and shipping, significantly reducing wait times.

A healthcare provider adopts the AI to handle appointment scheduling and general patient queries, freeing up staff for more complex tasks.

A telecom company leverages the AI for upselling and cross-selling services, leading to a notable increase in revenue.

A financial institution implements the AI to gather feedback through post-service calls, enhancing service quality and customer retention.